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Help & Support

Getting Started

Shopping
To shop ArtSuppliesOnline, simply browse through our catalog. When you find an item you would like to purchase, enter your desired quantity and click the 'Add Items to Cart' button.

Your Shopping Cart
Your shopping cart holds items you have selected during your visit. You may add/change/delete items from your basket or cancel your entire order anytime prior to your final checkout.

Checkout Help

Billing Shipping Addresses
The default setting is to have a single billing/shippng address. If you wish to ship to a different address other than your billing address, you will have an option to do so.

Payment Options
ArtSuppliesOnline.com accepts Master, Visa and American Express. Business customers with approved credit applications may use purchase orders and be billed in 30 days. See our Business Center page for application information.

Frequently Asked Questions

1. What is an account?
An account is your key to online shopping at ArtSuppliesOnline.com. With an account you will have access to your purchase history, online tracking of orders, access to all areas of the ASO site. You can create permanent custom shopping lists that make your return visits fast and easy. You will have the option of receiving the ASO online newsletter to keep up on promotions and new product information. Best of all, the first time you make a purchase your account will be created for you automatically.

2. What type of account do I need?
If you are purchasing supplies for yourself or a sole proprietor of a business, a personal account is appropriate. If you own or work for a company and you would like the billing information to reflect the company name, a business account is what you need.

3. What is a Custom Shopping list?
To save you time you may create a Custom Shopping List. Once created, the list is available to you each time you visit, allowing you to quickly select quantities and then add all selections to your shopping cart instantly. The list may be amended and added to easily, and you are still free to browse and shop for things not on your list. Note: You must be logged in to use this feature.

4. What is the () button?
The () button is how you add an item to your custom shopping list. Once you have searched for and found an item you desire, if you wish to make it part of your permanent list, simply click the ().

5. What is a shopping cart?
Your shopping cart contains a detailed list of the accumulated items you have selected during your online visit.

6. Is my credit card and personal information completely safe?
Absolutely. The highest level of 'SSL' data encryption is in place through the entire ordering process to ensure absolute safety of all your personal and credit card information at all times.

Contact Us


Toll Free 1-800-967-7367

612-333-3330
9 am - 5:30 pm CT
Monday - Friday

General Inquiries:
info@artsuppliesonline.com

Order Inquiries:
orders@artsuppliesonline.com

Returns Authorization:
Requests and reporting defective or damaged shipments.
returns@artsuppliesonline.com

Sales Inquiries:
sales@artsuppliesonline.com

Technical Inquiries:
webmaster@artsuppliesonline.com

Vendor Inquiries:
purchasing@artsuppliesonline.com

Retail Locations



Minneapolis
718 Washington Ave North
Minneapolis MN 55401
612-333-3330
Fax # 612-333-0200

Retail Store Hours:

Monday: 8:30am to 6:00pm
Tuesday: 10:00am to 6:00pm
Wednesday: 10:00am to 6:30pm
Thursday: 10:00am to 6:30pm
Friday: 10:00am to 5:00pm
Saturday: 11:00am to 5:00pm
Sunday: 1:00pm to 4:00pm

Special 2009 Holiday Schedule / Store Hours:

November Thanksgiving Schedule:
Wednesday Nov 25 10 am to 3 pm
Thursday Nov. 26 Closed Thanksgiving
Friday Nov 27th 11 am to 5 pm
Saturday Nov. 28th 11 am to 5 pm
Sunday Nov. 29th 1 pm to 4 pm

Monday November 30th thru Wednesday Dec. 23rd.
Mondays 8:30 am to 7 pm
Tuesdays 10 am to 7 pm
Wednesdays 10 am to 7 pm
Thursdays 10 am to 7 pm
Fridays 10 am to 5 pm
Saturdays 11 am to 5 pm
Sundays 1pm to 4 pm

Dec 24th Xmas Eve - Call for Store Hours
Dec 25th Christmas - Closed - Happy Holidays!



Menomonie
105 East Main St
Menomonie WI 54751
715-235-3322
FAX # 715-235-3343
Corner of Broadway & Main-Across from UW Stout Campus

Retail Store Hours:

Monday - Thursday: 9:30am to 7:00pm
Friday: 12:00pm to 4:00pm
Saturday: 12:00pm to 4:00pm
Sunday: 2:00pm to 7:00pm
Hours valid during school year only

Credit card charges may appear as :
Penco Graphic Supply or
Penco Artists' Supply warehouse



Holiday 2009 Pre-Sale!
Free Shipping on Orders over $100!
Customer Care
Call Toll Free 1-800-967-7367

We accept most Major Credit Cards We ship to the continental US, AK, HI only.

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